AI Sales Coordinator for Hotels

From raw email to live booking

How your AI Sales Coordinator works

Three things happen to every inquiry the moment it arrives, whether your team is at their desks or not.

01

It arrives in the Inbox

No demand hides in a personal mailbox.

Forward your sales address, publish an intake form, or take Booking Engine bookings. Every inquiry from every channel lands in one Event Temple inbox instead of five personal mailboxes.

02

It gets read and understood

Nobody re-types an inquiry again.

You get a plain-English summary of what the planner wants, plus the extracted booking details beside the original email: contact, company, dates, room block, event type and notes, with a confidence score on the read.

03

It lands in your pipeline

Revenue in the pipeline by morning.

A booking is created automatically, with the room block and event attached, sitting at New Inquiry in your pipeline. Cancellations and changes to live bookings are flagged instead, so your team knows where the money is before they start the day.

Give your team the coordinator they’ve been begging for.

It’s the person who takes the inquiry, reads it properly, gets it into the system and tells the sellers what actually needs them. That role is what keeps a busy sales team on revenue instead of admin.

Your AI Sales Coordinator does that job inside Event Temple, on every inquiry, on every hour nobody is covering. It adds no headcount, and every inquiry it works is revenue your team can actually get to.

See it on your inbox

✓
Takes the inquiry in
From forwarded email, your intake form, or the Booking Engine.
✓
Reads it and pulls the details
Contact, company, dates, guest count, event type, notes.
✓
Builds the booking
A real record in Event Temple, linked and ready to work.
✓
Sorts inquiry from noise
A new RFP, a question, a cancellation, a change to a live booking.
✓
Raises a hand when it matters
Anything needing a human decision is flagged. Everything else is done.

The details

What it handles, and what stays yours

Open any line for the detail your team will ask about in the demo.

One inbox for every channelEmail, intake forms and Booking Engine bookings in a single queue

Forwarded emails, submissions from your intake form and bookings placed through the Event Temple Booking Engine all arrive in the same inbox, tagged with their source. Nothing depends on which mailbox an inquiry happened to reach, so coverage no longer breaks when someone is off.

Email parsingBooking details pulled straight out of the message

The agent reads raw email the way a coordinator would and pulls out the contact, the company, start and end dates, guest counts, the event type it can identify, and the free-text notes. Your team stops re-typing an inquiry to find out whether it is worth working.

Automatic booking creationA real, linked record, not a to-do

Where the agent has what it needs, it creates the booking in Event Temple, attaches the room block and event, and drops it into your pipeline at New Inquiry. Intake form and Booking Engine submissions turn into bookings the same way. The first action your team takes is quoting the guest.

Classification and triageKnows a new RFP from a question from a cancellation

Not every message is a new inquiry. Some are questions, some are cancellations, and some are changes to a booking you already hold. The agent labels each one and marks anything that affects a live booking as needing action, so a cancellation never sits unread behind forty new leads.

AI Writing AssistAn Ask AI button in every text editor in the app

Wherever your team writes in Event Temple, Ask AI drafts polished content on the spot: a follow-up, a pitch for why the planner should choose your property, a reply to a detail question. It uses the merge fields it already knows, so the booking details are correct without anyone looking them up.

AI Control CenterSee what the AI is doing and turn features on or off

One page shows which AI features are being used and how much. You decide which features are switched on for your property, so nothing runs that your team has not chosen to run.

Built into the platformNot a separate product, not another login

The AI Sales Coordinator lives inside Event Temple, working on the inquiries, bookings and templates you already have. There is no separate AI suite to buy, learn, or roll out, and no second system for your team to check.

You keep the guardrailsThe agent handles the admin, your team owns the guest

The agent does the entry, the reading and the triage. Relationships, negotiation and the close stay with your sellers, which is where a hotel actually wins the group.

The payoff

What this is worth in group revenue

Group inquiries arrive at every hour, in every format, from every channel. Your team can only cover some of those hours, and the inquiries that fall outside them are revenue nobody ever quotes. Three things change.

Answer while the planner is still shopping

Speed you don’t have to staff for.

The 11pm inquiry is a complete booking record by the time your team logs in. 75% of RFPs go to the fastest responder, and being the fastest stops depending on who happened to check email.

Turn more inquiries into booked business

More of your demand reaches a proposal.

Coordination capacity stops being the ceiling on how much demand a property can work. Nothing waits in a mailbox for someone to have a free hour.

Put your sellers back on revenue

Selling hours instead of admin hours.

Data entry, triage and paperwork move off the people you hired to build relationships and close group business.

92%

of inquiries parsed and built into a booking with no human entry

4 min

from inquiry landing to a working booking record, at any hour

3–8 hrs

Selling hours back per rep, every week, reported by Sunridge Hotel Group

If every inquiry that arrived tonight were a working booking by morning, how much more group revenue would your team actually get to quote?

Questions, answered

AI Sales Coordinator FAQ

What is the AI Sales Coordinator?

It is an AI agent built into Event Temple that does the coordination work on group and event inquiries. It reads every inquiry as it arrives, pulls out the booking details, creates the booking, and flags anything that needs a person. It works in the background, on every channel, without your team starting it.

Which inquiries does it work on?

Everything that reaches your Event Temple inbox: forwarded email, intake form submissions, and bookings placed through the Event Temple Booking Engine. Each one is tagged with its source so you can see where your demand is coming from.

Does it reply to guests on its own?

No. Today the agent handles the entry, the reading and the triage. Your team writes and sends every guest reply, with AI Writing Assist available to draft it when they want the help.

What happens when an email is not a new inquiry?

The agent tells them apart. A question, a cancellation, or a change to a booking you already hold is labelled as such and marked as needing action against the existing booking, instead of creating a duplicate lead or disappearing into the queue.

Is this a separate product we have to buy?

No. It is part of Event Temple, working on the bookings, templates and pipeline you already run. There is no separate AI suite, no second login, and no new system for the team to adopt.

Can we control what the AI does?

Yes. The AI Control Center shows which AI features are being used and lets you turn features on or off for your property, so nothing runs that your team has not chosen to run.

Who at the hotel gets the most out of it?

The Director of Sales and the sales and catering team feel it first, because inquiry entry and triage come off their plate. General Managers and revenue leaders see the effect on response times and on how many of their inquiries the property can actually work. It earns its keep fastest at properties where inquiries arrive faster than anyone can type them in.

Does it replace our coordinator?

No. It does the part of the coordinator’s job that is reading, typing and sorting. The relationship, the negotiation and the close stay with your people, and they get more hours to spend on them.

Your next step

Put your new coordinator to work

A product expert walks through your AI Sales Coordinator against the way inquiries actually reach your property. No pressure, no scripted pitch.

Watch a raw email become a working booking
See the Inbox with email, forms and Booking Engine side by side
Straight answers on fit, setup time and pricing

Book your demo

A product expert reaches out to find a time that works for you.

Your New 24/7 AI Sales Coordinator.